AI Voice Agents for healthcare conversations

AI agents that can call to schedule appointments, conduct patient intake and verify benefits. Custom built for your practice and systems.

100ms logo
Waves

Trusted by

Sugar FitTembo HealthFix HealthMax HealthcarePqtHealth

100ms AI agents can handle the trickiest of healthcare conversations

01

APPOINTMENT MANAGEMENT

Reschedule visits while handling class and holidays conflicts

100ms AI agents recommends follow-up appointment slots, navigates holiday conflicts and managing class schedule changes—ensuring timely doctor visits with minimal disruption.

100ms Logo

Mihika • Student • 19 years old

Calling to reschedule doctor visit

Listen to a live demo

0

How 100ms AI voice agents help:

  • Instant conflict resolution and holiday workarounds keep appointments on track.
  • Automated reminders to reduce no-shows and keep patient up to date
Learn More

02

PATIENT INTAKE

Right care becomes faster with accurate intake

Our AI agents seamlessly verify patients, collect vital stats and allergies, and ask the necessary questions for optimal nurse visits or follow-ups.

100ms Logo

Kirk • Diabetic • 49 years old

Calling to schedule nurse visit

Listen to a live demo

0

How 100ms AI voice agents help:

  • Quick, accurate data collection reduces mistakes and keeps care on schedule.
  • Targeted questions and vital checks ensure visits are focused and efficient.
Learn More

03

BENEFITS VERIFICATION

Get complete patient and insurance details by navigating benefits

Our AI Agents are trained to navigate real-world, multi-layer IVR systems and instantly retrieve detailed benefits summaries—no more endless hold times for your staff.

100ms Logo

IVR & Tasha • Payor

Calling to inquire benefits eligibility

Listen to a live demo

0

How 100ms AI voice agents help:

  • Accurately traverse multiple IVR menu options from any insurance vendor
  • Collects detailed benefits and coverage data.
Learn More
Multi-language Support
Knowledge-Driven
24/7 Availability
Inbound & Outbound Calls

Our numbers say it all.

96%

Call Containment Rate

Our AI agents lead conversations from the first hello to final resolution, reducing human intervention so your providers can deliver quality care, instead of juggling with manual workflows and administrative tasks.

All this while being fully HIPAA and SOC II compliant

Your patient data deserves the highest quality of protection.

HIPAA CompliantHIPAA Compliant

Seamlessly Integrated with your health systems

Your 24/7 on duty agent frees up staff from routine tasks so they can focus on patient care.

EMR Integrations

Contact Center Integrations

CRM Integrations

USECASES

One platform,
many solutions

100ms AI agents effortlessly handle every facet of your healthcare operations, from start to finish.

Patient Intake

Streamline onboarding with seamless and personalized patient intake processes.

Benefits Navigation

Guide patients through their insurance benefits for clearer understanding and better decisions.

Prior Authorization

Accelerate insurance approvals effortlessly, ensuring timely access to care.

FAQ Front Desk

Enhance front desk efficiency with instant and accurate responses to patient inquiries.

Home Health

Optimize home health scheduling and coordination for superior care delivery.

Prescription Refill

Simplify prescription refills, ensuring timely and accurate medication management.

Can't find your usecase?

We'll customize it for you.

HOW WE WORK

Handcrafted solutions for your unique workflows

Custom built solutions for your healthcare practice that fit your existing workflows and deliver improved efficiency for your healthcare staff and patient satisfaction.

01

First, we team up

We understand your practice’s workflows, challenges, and goals— to ensure our AI solution fits seamlessly into your existing processes.

02

Hello, from your AI agent

Experience your customized AI agent in action and test real scenarios with your team.

03

Launch fully trained AI agent

Your 24/7 on duty agent frees up staff from routine tasks so they can focus on patient care—delivering immediate improvements from day one.

04

It keeps getting better

With real-world insights, we continuously enhance your AI agent—expanding its capabilities, evolving with your practice.

FAQs

100ms voice AI manages inbound and outbound calls, automates appointment scheduling and reminders, and handles repetitive documentation tasks 24/7. By streamlining workflows and reducing administrative burdens, it enhances patient experience and significantly boosts staff efficiency.
We are fully HIPAA compliant with secure, US-based data storage, adhering to all regulatory standards to protect patient information and ensure the highest level of data security.
Absolutely. Our solution seamlessly integrates with major EHRs and healthcare softwares, ensuring smooth data flow and uninterrupted operations without disrupting your current workflows.
100ms AI agents are designed specifically for healthcare operations, managing everything from appointment scheduling and patient intake to benefits eligibility and prior authorization and more. They seamlessly integrate with your systems, communicate effortlessly with patients and payors, and operate 24/7 without fatigue, ensuring efficient and reliable service around the clock.
100ms offers AI agent dashboard that tracks key performance indicators such as Call Containment Rate, that is, percentage of tasks completed by our AI agents without human intervention. Additionally, we track insights like average handle time, conversation breakdowns, patients inquiries and other operational efficiency metrics. These insights help you assess the ROI and continuously optimize your healthcare operations
If the AI agent cannot resolve an issue, it seamlessly transfers the call to a human agent, ensuring every patient query is addressed promptly and maintaining uninterrupted service.
Dedicated Team

Ready to work with a dedicated team?

From day one, you'll work with a dedicated 100ms team member. They'll be your go-to person for everything from implementation to ongoing support.